Biniluk, Yemi, Jongky Wuner Alfius Kamagi, Hendry Moudy Estefanus Kumaat, and Jemmy R. Pangemanan. “Analisis Kinerja Houseman Terhadap Kualitas Pelayanan Di Lobby Hotel Novotel Manado”. Journal Of Responsible Tourism 6, no. 2 (November 2, 2026): 681-690. Accessed November 4, 2026. https://ejournal.stpmataram.ac.id/JRT/article/view/4252.