Supriyadi, Erri. “PENGARUH KUALITAS LAYANAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN MATARAM SQUARE HOTEL”. Jurnal Ilmiah Hospitality 9, no. 2 (January 3, 2021): 281-286. Accessed January 12, 2026. https://ejournal.stpmataram.ac.id/JIH/article/view/346.