Dewi Astiti, A.A. 2026. EXCELLENT SERVICE AT FIRST CONTACT: ANALISIS PELAYANAN PRIMA FRONT OFFICE HOTEL COCONUTS VILLAS GILI AIR. Jurnal Ilmiah Hospitality. 15, 1 (Jun. 2026), 77-86. DOI:https://doi.org/10.47492/jih.v15i1.4122.